International Shipping Info

Originally posted by jungelman >Hi Bash, > >I've been using shipito.com and that's pretty cheap at $8 a box. >They'll send by either USPS or UPS or Fedex or whatever. Only downside >is that you have to pay 10% California sales tax as they are located in >California like Sierra. But I reckon it's worth the extra 10% due to >unfortunate experiences with the way other some companies measure and >charge their freight. It may, however, work out a little bit cheaper >overall to use Forwardit as the freight to Canada won't be as high as it >is to Australia, so the extra 10% tax you save may make it cheaper to >use them. >If I was you though, I'd get the gear sent by UPS or Fedex to Canada >from whoever you use, with a tracking number and insure it! Someone at >DHL stole my stuff and I never got a cent back, not even a refund on the >freight (nice innit, they steal your stuff and you get charged freight >on the stolen gear, even though it didn't even make it out of the US!) > Just get the gear sent by Sierra to Forwardit or shipito and they'll >hold it for a month for free and you can get it sent when you need >it!     Lucky bugger! >Trev hey trev, read your posts with great interest...thanks for your experiences. is there a reason why you won´t use Fowardit. You´d be saving the sales tax? what are the advantages of shipito compared to forwardit? thanks, cheers rob

Hi Rob,

I don't use Forwardit to Australia as they have a deal with some woman here who charges 5% as a middleman, plus uses her own exchange rates, it's more a matter of principal really, why pay 5% to someone who doesn't actually do anything other than forward orders to forwardit for processing!

Trevor

Originally posted by jungelman >Hi Bash, > >I've been using shipito.com and that's pretty cheap at $8 a box. >They'll send by either USPS or UPS or Fedex or whatever. Only downside >is that you have to pay 10% California sales tax as they are located in >California like Sierra. But I reckon it's worth the extra 10% due to >unfortunate experiences with the way other some companies measure and >charge their freight. It may, however, work out a little bit cheaper >overall to use Forwardit as the freight to Canada won't be as high as it >is to Australia, so the extra 10% tax you save may make it cheaper to >use them. >If I was you though, I'd get the gear sent by UPS or Fedex to Canada >from whoever you use, with a tracking number and insure it! Someone at >DHL stole my stuff and I never got a cent back, not even a refund on the >freight (nice innit, they steal your stuff and you get charged freight >on the stolen gear, even though it didn't even make it out of the US!) > Just get the gear sent by Sierra to Forwardit or shipito and they'll >hold it for a month for free and you can get it sent when you need >it!     Lucky bugger! >Trev hey trev, read your posts with great interest...thanks for your experiences. is there a reason why you won´t use Fowardit. You´d be saving the sales tax? what are the advantages of shipito compared to forwardit? thanks, cheers rob

Forwardit have contracted out their Australian shipments to an Australian woman, so you have to deal with and pay 5% to her, plus whatever exchange rate.  I don't want to pay someone 5% just for the hell of it, when it's not needed.  It'd nice if shipito had an address other than California though, but somehow I'd rather pay the tax than an unnecessary middleman.

Trev

Hey Tavy,
You can try using one of the forwarding companies that other international customers have used.
there is bongous.com and forwardit.com

If you have any other questions please let us know.

hey trev,

thanks for the info...does forwardit use that woman for shipments to australia only? (I´m in switzerland).
I can´t find any info about her on the forwardit homepage...did they email you that information, along with the part on the exchange rates?


cheers rob

Note to Canadians...

If a product is made in the US, then there should not be any duty assessed by Canada Customs. UPS/Fed-Ex/DHL/etc know this, but they still charge you so that they can make money on their end. Contest the charge by not accepting receipt and by noting this and they should make adjustments.

Beth, i'm still waiting for your answer on international shipping. thanks.

How long to boards shipping to Canada normally take?

Hey guys, dont know if you still would like to know this, but just in case youre making a database or something, importing a sierrascope to korea at 300 dollars without shipping, came to 80,600 won in import tax.

Thats around 80 dollars.

Hi, my 1rst order with sierra just turned to be a lot more expansive than i thot! My order total was $257 + $89 shipping and i paid 177€ (~ $260) of taxes, obviously that is not correct, i phoned UPS and they overcharge me, when i asked why they claim that sierra failed to specify in the invoice the shipping charges!!!

besides that, one of the items is damaged, i email sierra 3 times and the only reply i've got was asking me to send a picture of the damaged item that i've done even before thay ask, then sent another email with a picture (again) without reply.

Have two questions, can sierra ship items with USPS register international? Cause in my experiance customs+taxes are much lower.

Can Sierra arrange for a pickup to exchange the damaged item? and fill in the paperworks so when it arrives i don't have to pay for taxes again! cause a repair/exchange don't pay taxes but involves some paperwork!

One last thing, how can i change my username? :D

Regards.

I would like to order in Russia. Is this possible? I and many of my friends love sports and would like to book with you.

Hi,
On the final step of the check-out, it says: "All 2010 Burton, GNU, & Lib Tech product must be shipped to a U.S. shipping address."
Does that mean that I can buy 2009 Burton products and get them shipped to UK directly?

Alex/

Unfortunately we cannot ship to countries that are not listed

Just wanted to say thanks to Sierra and Bongo. I ordered Burton board and bindings, it got to Bongo within about 3 working days then to my doorstep in UK after about another 4. Held up at airport, but didn't have to pay any customs so didn't mind. FYI, took about week & half door to door. 

Hey CHris,
It might be that you are leaving the State field blank. Just enter GRE in that spot and it should work for you. If you are still having troubles i can test it my self, just send an email to help@sierrasnowboard.com with your ailing address and the items that you wish to purchase.

Originally posted by LitePowder I was checking the different websites that you are mentionning here.I would be interested in using a forwarding company. Shipito seems to have good prices but someone knows if they can check if the product arrives in good condition before sending it to me? if they do that it would be definitely great. Thanks!

They do and the good news... it's free! The freight forwarder I used before didn't want to be responsible for the content of my package... They wanted me to pay $5 fee just for that!

Originally posted by guest_109540 Hi I'm wanting to purchase a pair of Forum League SLR Snowboard boots 2008 size 11.5 mens black and white. I am in Australia wats the best way

Just order them straight from Sierra, they can send them straight to you, and despite all claims to the contrary their freight rates are very, very reasonable.  They'll be at your doorstep in around 4 days on Fedex.  It's worthwhile ordering a couple of extra bits and bobs like shirts etc as they don't increase the freight cost by much at all.  The way it works is there is a Consignment Charge, this is fixed maybe about $50 or so, then you pay freight on top of that.  The boots would cost you maybe $60 shipping, adding a couple of shirts or whatever will only add another $5 or 10 on top of the $80. I got one boots, two bindings and a pile of shirts etc for $100 shipping.

The only difficulty is with shipping current year Burton, GNU, Lib Tech Gear, you need a shipping service for that, I use shipito.com...

Too easy!

Trev

Hi,
On the final step of the check-out, it says: "All 2010 Burton, GNU, & Lib Tech product must be shipped to a U.S. shipping address."
Does that mean that I can buy 2009 Burton products and get them shipped to canada directly?

-Poorboy086
2010

Look into Shipito. They offer a forwarding service that gives many different options so that you can maximize savings on shipping. Lowest prices by far.

HI everybody!

I have alrready bought many times (+50 orders) froms sierra, I am from Spain, and if your order does not goes over 215$ (150euros) customs would not charge anything on you.

So come on there are aawsome deals!

Yer im wondering the same question because in checkout this message appears

All 2010 Burton, GNU, & Lib Tech product must be shipped to a U.S. shipping address.
( so does that mean 2009 stock can be shipped????? )

Also it said shipping was 50 bucks for board and bindings,jacket helmet,pants

Is that correct also? Absolutely love sierra if it is

Yep guys, I shipped some 2009 burton stuff straight to Australia, and yes the shipping IS cheap, bloody bewdy I reckon. Not getting bandicooted by some shipping companies!  You don't want to know what some certain shipping company charged me for a wheelie locker that never arrived, but I do wish they'd used vaseline...

No duty if the total is under A$1000, but don't tell anyone so you can flog them stuff and cover your freight!

Trev

I wish to make the order to Russia! To whom I need to address, what to me would send my order? Thanks!

I will try to find out more information regarding this. stay tuned... i will post this info on the fist post of this topic. 

hi, i can't find "hong kong' under the billing address.

I'm so frustrated that you don't have Ukraine in the list of countries that you are working with... You have almost all our neighbours, it's just not fair :( what service can I use to ship goods to Ukraine?